Wiber is a company where achieving total customer satisfaction is above all, and this is why we want to have the closest relationship with our clients. We’ve been implementing new features in the last months and here it comes one that we’ve have been requested a lot: a customer area, or rather called #BeWiber Zone.
What is the #BeWiber Zone?
As mentioned, along these two years of our corporate pathway, lots of clients have kept asking for a customer loyalty programme, discounts and additional facilities to feel more like part of the Wiber family. We have been playing with the idea for a while in order to make the most out of it. Now we can say that it’s ready and you will be able to find everything you need. Of course, there will be more to come, and we are always listening to your suggestions!
What can I find on the #BeWiber Zone?
So basically, now you will have your own account, where you will be able to find everything. First and most importantly, you will not need to contact our customer service team to be able to manage your booking. Once logged in to your account, you will be able to modify dates, group of the car or rate in an easy, comfortable way, from any of your devices. You will also be able to review and edit your personal data, to speed up your next booking and reduce your waiting time at the counter. Your invoices will also be stored here, ready to be downloaded if needed.
Continuously we will be offering exclusive discounts and promotions for our registered customers. Both the rental itself as well as for our Wikey products or extras, that you will be able to share with your friends and family if you do not need them at the moment. Right now, just for registering, you will benefit from a 10% off on your next rental!
Finally, if you join our newsletter, you will receive unique information about our company’s status. By subscribing, you will hear before anyone else about our all our news, special events and future promotions or discounts.
We have more news.
If you are up to date with our website, you will have noticed that we are making some changes on the Wiber’s website: in addition to introducing our #BeWiber Zone, we have improved our Customer service page, informing about all you need to know about our locations, customer service contact and basically making it easy for you to find and access your current booking. Our team will always be happy to help you, whether it’s on the phone at the (+34) 964 010 000 or on social media. Although remember that we also have a very complete Frequently Asked Questions page that will solve many of your doubts.
Give it a try, join our family and start enjoying all the advantages of being a #BeWiber!